This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

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Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.5 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

OVERVIEW

Anyone who’s been a manager will tell you that there is a huge difference between doing and managing.

• Instead of doing the work you love, you spend your time in meetings, filling out forms, writing projections and dealing with personnel problems.
• Instead of just making sure you get to work at 8:00 AM, you now worry that your team gets there at 8:00 AM.
• Instead of worrying about whether your work is sufficiently done and turned in on time, you must worry that your team is sufficiently doing their work and turning it in on time.
• Instead of ignoring the toxic team member, you have to do something about him.
And the list goes on.

In most organizations, if you are the best at your craft, it’s likely you’ll be selected to be the next team leader, supervisor or manager. The irony is that very few new managers get the leadership skills training on how to actually manage the new manager challenges. The reality is that you must leap into a whole new set of tasks that require a whole new set of skills.

WHY SHOULD YOU ATTEND

If you are new manager and you want to avoid the common mistakes many new managers make and deal effectively with the challenges faced by managers in the workplace, this is the webinar for you.

AREAS COVERED

• Overcoming the “I can do it better syndrome”
• Delegating in a way that gets results
• Applying a method of communicating that avoids SNAFUs
• Giving feedback when it’s not good news and surviving the experience
• Taking joy in the development and growth of others — it isn’t what you do, it’s what they do that counts

Knowing these strategies is a great way to start your management career and deal with the new manager challenges effectively.

LEARNING OBJECTIVES

In this 90 minute webinar, Larry will provide you answers to some of the common problems new managers face, like:

• Understanding the psychological challenges of making the leap to a managerial/supervisory role
• Avoiding five big mistakes every new manager makes
• Managing friends...and other dangerous activities
• Establishing your authority and understanding its limits and its applications
• Learning leadership stress management to balance letting go with staying in control
• Dealing with toxic employees, eliminating bad behavior and accepting that you can’t be everyone’s buddy

WHO WILL BENEFIT

• Any new supervisor
• Managers
• Team leaders
• Those who are seasoned who would like a refresher.

SPEAKER

Years of Experience: 30+ years

Areas of Expertise: Leadership, Organization Culture, and Employee Development

For thirty years, Larry Johnson has been helping organizations create more productive cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than150,000 business, government, and health-care professionals in every state in the union, as well as

in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm.

Publications

Larry is the coauthor of the highly acclaimed, top-selling business ethics book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and the landmark guide to managing inter-generational conflict, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work. 

Larry has been quoted in CNN Tech, the Wall Street Journal and the Harvard Business Review. He has appeared on CNN and has written more than 200 published articles on the topic of improving organizational culture.

Clients

Among many others, Larry has spoken for Rocky Mountain Governmental Purchasing Association, NAA (National Association of Realtors, National Apartment Association), IREM (Institute for Real Estate Management), Virginia Apartment Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald’s Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission.

Education

• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ

Experience

• 4 years in health care management
• 7 years as training manager in government and the private sector
• 30 years as president of his own training and consulting firm