Managing Conflict Within Remote Teams Fairly and Peacefully: An Essential Skill for Managers and Supervisors

    /Audrey  /Halpernspeaker of Training Doyensinvite
    Speaker: Audrey Halpern
    Date: Thursday, August 20th
    Time: 01:00 PM EDT | 10:00 AM PDT


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    Duration: 60 Minutes
    Product Code: 51266
    Level: Beginner

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Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


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OVERVIEW

Leading a team of employees in remote locations can be somewhat challenging but increasingly necessary reality for all of us. Whether you are stepping into a management role for the first time or you are currently supervising remote staff, you will discover strategies to build rapport, set mutual expectations, communicate effectively, overcome conflict, get work done and keep your team on track.

WHY SHOULD YOU ATTEND

Working remotely is now becoming the new norm and there are challenges of managing virtual teams. As part of dealing with others, managing conflicts efficiently is a skill everyone must have.

Each of us has a preferred style for resolving conflicts influenced by our personality and experiences while dealing with situations in the past. However, not all conflict situations are the same. This webinar discusses types of conflict in virtual teams, conflict resolution skills and conflict management tips for remote teams.

AREAS COVERED

• How to prevent conflicts when working remotely?
• How conflicts escalate with remote teams?
• What are the communications barriers that cause conflicts
• How to handle conflicts?
• How to manage your emotions and the emotions of others to prevent escalation?
• How to respond to escalating situations?

LEARNING OBJECTIVES

In this webinar we will explore a variety of styles used to manage conflict in virtual teams in order to resolve them peacefully, fairly and decisively while staying emotionally balanced and remaining friends with people you deal with.

WHO WILL BENEFIT

Supervisors, managers and anyone responsible for managing a remote team of employees.

SPEAKER

Years of Experience: 20+ years

 Areas of Expertise: Soft Skills Training, Facilitation, and Content Development

Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a  faculty member of American Management Association where she trains productivity and communication skills.

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